Skip to content

Automatically Log Trufla Emails into Your BMS

Request a Demo
Smiling male adult working on computer

The Problem

Brokers rely heavily on their BMS (Broker Management Systems) like Applied Epic, TAM, or Power Broker for managing client interactions. But these systems don’t integrate easily with external platforms like Trufla’s truMobile and truMarket.

This creates critical issues:

  • Visibility Gap: Messages sent from truMobile aren’t recorded in the BMS.

  • Manual Work: Brokers waste hours re-entering messages into the BMS—or they don’t log them at all.

  • Compliance Risk: Missing records put brokerages at risk during audits.

Happy call centre agent on the phone with a headset

The Solution

Trufla has partnered with Canadian RPA leader Clementine to automate this crucial step.

Now, every email sent through truMobile or truMarket is automatically logged into your BMS as an Activity—no manual entry or BMS integration required.

Key Benefits

01

Better Compliance & Audit Trails

Automatically logged records help keep your brokerage audit-ready.

02

Improved Service & Retention

Staff can deliver faster, more personalized service when they have immediate visibility into past communications.

03

Unlimited Scalability with Flat-Fee Pricing

Unlike other RPA or email automation providers, Trufla offers unlimited email logging for one predictable monthly fee—no per-email charges, ever.

 

How it Works

  • Every day, Trufla gathers messages sent via truMobile or truMarket into a simple batch.

  • Clementine’s RPA bot securely logs each message into your BMS, mimicking human actions.

  • Each logged Activity includes:

    • Email subject

    • Sender information

    • Date sent

    • Link back to the full email within Trufla

Setup takes as little as 1–2 days with minimal involvement from your IT team.   

example of a BMS activity with email recording