truMobile Release Notes 25.3.95
May 22, 2025
User Interaction Tracking with Microsoft Clarity
We’ve added privacy-safe tracking to help us better understand how people use the Policy History and Snapshot pages. This helps us improve the app experience over time without affecting performance.
Policy History Timeline Icon Update
Clear, consistent icons make it easier for customers to understand key policy events at a glance. This reduces confusion and saves brokers time spent explaining policy changes.
Policy Snapshot Details
Customers get a cleaner, more detailed snapshot of their policy—dates, payments, insured items, and documents—all in one place. This empowers self-service and reduces the number of support questions brokers need to handle.
Policy History Listing Timeline
A simplified, searchable policy timeline helps customers track important policy changes without needing broker assistance. Brokers benefit from fewer “What changed on my policy?” inquiries.
Policy History Access from Policy Details
Customers can now easily access a complete history of policy updates from the Policy Details page. This increases transparency and reduces the time brokers spend pulling or explaining policy history.
Enhanced Login Reports for Admins
Brokers now have access to a full year of login records, making user management, troubleshooting, and compliance oversight much easier.
Improved UI Schema Handling for truMobile
This technical enhancement improves how multi-step requests load and ensures more accurate screens. This sets the stage for smoother workflows and better future features for brokers.