Sharp Insurance now offers the truMobile customer portal and app. This gives their customers access to their insurance information whenever they need it – anytime, anywhere, and on any device. Sharp Insurance also uses this technology to send clients important personalized messages.
With over 1000 clients logging in each month, Sharp Insurance has reduced the number of calls into the brokerage for basic service tasks such as pink cards, policy documents, and basic questions. Sharp Insurance’s brokers were able to manage $2 million of premium each and spend their time focusing on important or revenue-generating services such as claims, new business and renewals.
Leveraging the truMobile Broker Admin Portal, Sharp Insurance finds detailed client data in order to segment customers in order to give personalized service and marketing messages. Relevant and personalized push notifications and emails sent to customers strengthened their value to their clients.
truMobile provided Sharp Insurance’s clients with a digital solution to their insurance while increasing broker productivity.